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Legal tech and document production

Thoughts and observations on our clients’ interaction with legal tech and document production, and how that informs the development of our software.

AI pricing in Legal Tech is starting to look familiar

By Rob Simcock AI pricing in legal tech is starting to look like a business model I know well: metered billing that captures revenue whether or not the customer is getting value. Thirty years ago, I sold photocopiers and printers.
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Why lawyers STILL need to understand how Word actually works

By Rob Simcock Legal technology is moving faster than at any point in the last twenty years. AI-assisted drafting, contract automation, and real-time collaboration tools. There is a genuine conversation happening in every firm about where the technology is going
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Where Legal Tech meets the reality of firm knowledge

By Rob Simcock Something interesting is happening in the Knowledge Lawyer market at the moment. I was reading MRA Search’s latest Q1 2026 report and was struck by how clearly it reflects a pattern we’ve been seeing in our own
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When document expertise disappears in law firms

By Angela Crossland There is always a lot of focus in the legal industry on new technology. At the moment, AI, automation and collaboration tools are understandably getting a lot of attention. At the same time, something I’ve been seeing
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High intent, slow uptake: why AI adoption in Law firms isn’t a straight line

AI in legal has shifted from speculation to implementation, with firms piloting tools like Copilot, CoCounsel and Harvey. There’s a budget behind the ambition. And yet – for all the momentum – actual engagement still feels patchy. According to iManage’s
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Why Legal IT needs to challenge the language of Tech

In legal tech, words matter. But too often, the language we use to describe innovation ends up obscuring more than it reveals. Terms like “AI agent,” “copilot,” “orchestration,” “automation,” and “intelligence” now pepper product decks and vendor demos. But behind
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Is productivity under pressure?

2025 Benchmarking Survey for Law Firm IT Leaders What the numbers reveal This year’s Financial Benchmarking Survey*, written and produced by the legal team at Hazlewoods LLP and sponsored by Lloyds, paints a mixed picture for law firms. While 71%
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AI can build a deck, but it can’t deliver a pitch.

In the rush to embrace AI-generated presentations, a familiar narrative is emerging: fast, automated, and frictionless slide creation. It sounds compelling – especially for individuals crafting one-off decks. But within law firms, particularly for those focused on business development and
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Bridging the real gap in Legal Tech: What matters is what lasts

Legal tech continues to evolve at pace. From AI tools to automation platforms, the legal sector is seeing significant innovation. But with that comes a risk: a growing gap between what’s available and what actually supports the daily work of
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Embracing the Learning Curve: Why Legaltech should educate, not just automate

How often do we wish we had a magic something or other to get us from ‘a’ to ‘b’? Well in technology, particularly in the world of document reformatting and restyling, your wish is our command. If you want a
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Child rocketman

Expectation management: AI reality check

With any major technological advance, particularly one as major as generative AI,  you can safely assume that law firms will go through the following cycle: They create policies to ensure that users stay within agreed guardrails. If their competitors have
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Kutana+Brochet acquire a majority share of Contract Genetica Ltd

Kutana+Brochet has expanded its Legal Desktop portfolio by acquiring a majority share in the company Contract Genetica, adding an AI-powered contract drafting tool to its client offering. The acquisition by Kutana+Brochet will enable clients to leverage the value held in
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Private Equity. An industry gambling on inaction?

While private equity acquisitions and investment are not new to the legal technology sector, over the past few years they have become prevalent, opening the door to challenges that you would expect from a model that makes money from aggressive
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Beach vendor

Beware (and avoid) the vendor consolidation merry go round

Consolidation among vendors in the legal sector is rife, and we often speak to law firms who are upset that a particular technology product they use and like is being end-of-lifed. Rather than settle for the new so-called bigger and
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Co-authoring: here to stay

Simultaneous co-authoring of documents has become an integral part of many users’ working days, but it still brings challenges. Microsoft Teams creates an environment that encourages users to work together – instant chat, calls, and meetings as well as easier
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Don’t forget the day job: Is digital transformation holding your end users back?

If you speak to any law firm IT department about what is top of their to-do list right now, you can almost guarantee that it will involve a long list of projects including: upgrading their document management system; automating manual
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Understanding the entire document lifecycle – Why knowledge and support really matter

As the legal technology sector starts to mature, it’s easy for software vendors to justify staff redundancies and restructuring by saying that mainstream software developers don’t need to provide day-to-day client support. They dismiss instability in the software as growing
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Productivity: Saving hours, avoiding stress, and staying on brand with Brochet Paste

Picture this scenario. It’s 11pm, one of your fee-earners is trying to get a document out of the door but it has become corrupted with rogue numbering and styling. The document production unit (DPU) has gone home. Someone is about
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Template Management: Why the boring relation of Legal Tech is at the top of the priority pile

We track the recent volatility in the template management market, which means template projects need to be elevated to the top of the pile if users are to avoid wasting countless hours on manual formatting. Amid all the noise and
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Printer control panel

Print management: Old habits die hard, along with hard cash

If there is one thing that we are learning about people’s behaviour post-pandemic, it is that old habits really do die hard. Habits that we thought would be consigned to the dustbin – such as printing hard copy mark ups
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Cloud fonts in Microsoft 365

There is a listing of fonts available in Microsoft Office 365 – that is Word, PowerPoint and Excel. There are the same fonts that are available in desktop applications. This is where you find a listing of the fonts. Cloud
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Press release: New Deal is set to boost Office Productivity in Legal Sector

Kutana has acquired a major share of complementary business, Brochet, to build on the strengths of both companies and to offer even more value in support and features to clients. Both Kutana and Brochet are established independent businesses working in
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Security policy change in Microsoft Office Documents

Microsoft has announced they will be adjusting the policy around managing the security of Active Content (e.g. add-ins and macros) in Office 365 documents. The most salient point is that they are changing the hierarchy of who can allow this
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Digital accessibility – ensuring your documents are compliant

We had a burst of activity at Brochet a few months ago when legislation changed around document accessibility.  Any submissions to Government departments are now required to be fully accessible. In practice, this means the Adobe Acrobat Accessibility checker should
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Change of policy on update channel in Microsoft 365 causing issues in Word

We have been finding that changes rolled out in the Current channel have been causing problems in the way Word handles a task or routine. Our challenge is that it is affecting existing routines that are robust and stable. When
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Autotext styles problem in Microsoft Word 365

We had reports of problems appearing in the some of the paragraph styles in our client Word templates running in Microsoft 365. Styles are being randomly changed in a block of Autotext when we insert it into a document. It
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A new DMS option for law firms – CARA

The CARA Workspace – an intelligent platform, capable of managing both data and documents – is an exciting new alternative for law firms We have partnered with Generis, who we know well, from working with pharmaceutical firms for over 20 years, to
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Why good design should matter to lawyers (and everyone else)

One of the hot topics discussed at the  British Legal Technology Forum 2020 was Legal Design. And it got me thinking …
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Three good things to remember in Microsoft Word

Some tips to producing better documents
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The frustration of setting style of default blank Excel workbook

I’ve just spent ages trying to sort out how the blank workbook launches. These notes refer to Excel in Office 16 and 365. What tripped me up is that you can control the blank workbook displayed when you open Excel
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What fonts come with Windows 10 or Microsoft Office 2016?

Up until now Microsoft have listed the fonts that come with different version of their products. This link to their latest listing is very ambiguous and doesn’t even list Windows 10 or Office 2016 against Arial which doesn’t make any
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InDesign or Microsoft Word?

If you use Adobe InDesign the normal comment on Microsoft Word is: IT’S RUBBISH. For our money that is normally the response of someone who hasn’t stopped to consider the differences.
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What’s so special about the last paragraph marker in a Word document?

In our training sessions we often advise users not to copy the last paragraph maker when copying and pasting between documents. What is it about the last paragraph marker that makes it so special?
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Non printing characters

We sometimes have clients who are confused when they see what they perceive to be strange squiggles and characters in their Word document. These are non-printing characters. It can be very useful to be able to display and review these
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Why use Styles in MS Word

Use Styles to enhance your documents so that they look even better. The added bonus is that it will save you time. Styles are essentially shorthand for all the formatting characteristics you want for your text.
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Why use Section Breaks in Microsoft Word?

Section breaks in Microsoft Word help you to create highly sophisticated documents. They are a very powerful feature but they need to be used with care. Easy to insert they can be awkward and confusing to delete.  Bearing that in
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How fonts work in Microsoft Office

Some people think Word can only handle four versions of a font family – regular, bold, italic and bold italic.
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Fonts in MS Office

Before purchasing additional fonts for MS Office it is worth checking if someone will be able to view it on another computer.
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